FAQs

What Are The MERCEDES BENZ Service A, B, C, D, E, F, G, H and all Flexible Service Schedules?

Like all the BMWs currently on the road, the Mercedes Benz comes standard with an onboard computer system that collected data about your driving habits for maintenance purposes. This data pertains to things like when you might need to check your oil next, the condition of the filters, and the general wear and tear on the rest of the vehicle.  On average, most of the newer Mercedes only require maintenance about once every 13,000 miles. When your car does require the regular maintenance, it will show an indicator on your dashboard saying ‘Service Due,’ or something like ‘Service B.’ This information might be pretty vague to you, but it is an indicator that it’s probably time to bring your car in to have it checked out. If you notice this warning light on your dashboard, it might be related to one of the following services: –   Short Inspection –   Long Inspection –   Replace Engine Oil & Filter –   Replace Brake Fluid –   Replace Cabin Air Filter –   Replace Engine Air Filter(s) –   Clean/Lubricate Tilting/Sliding Roof –   Clean/Lubricate Panorama Sliding Roof –   Replace Fuel Filter –   Replace Spark Plugs –   Replace Coolant –   Replace Automatic Transmission Fluid & Filter However, as you can see the list can be rather long and you might end up requiring more than one service action from the list above. Our shop has the ability to find what your car needs by just plugging your vehicle into our computer systems. Our Mercedes Scanner computers are able to ‘talk’ with your Mercedes and to examine a full maintenance report on when you’ve last had your car tuned up and what might need to be done. From there, we offer all oils, tires, and parts on site so that we can get your Mercedes maintained and back on the road fast and efficiently. That way you can always know that your car is receiving what it needs, when it needs it....

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What Does It Mean If My Air Bag Light System Comes On?

The dashboard on your vehicle is full of many useful features that can provide you diagnostic information about the health of your vehicle. When you first start the vehicle, the computer chip in your vehicle should flash all the lights and make sure that things are working, as they should; however, if any of the lights don’t turn off, it might signify that something is wrong with the car. One of these useful little lights on the main panel is an airbag light that usually looks like a small person with a ball shaped airbag in its lap. If you’re driving around and see your airbag light up on the dashboard, you can probably narrow it down to a few reasons. Either your airbag has recently been deployed and you haven’t gotten around to resetting it; or, it could also mean that there is a problem with the deployment system preventing the bag from functioning in the event of a crash. What Should You Do? Airbags play a significant role in keeping you safe in the event of an emergency. Even if you are the best driver on the road, you can’t control every factor on the road to ensure your safety so you should never ignore this warning light. Take your vehicle in for inspection as soon as possible to get the problem fixed and ensure the safety of you and your family. Just like your check engine light, it can be very difficult to diagnose the problem on your own using just a visual inspection. We have experienced professionals on staff and state-of-the art computers to diagnose your car and help to determine the best way to fix the problem. We can perform the repair quickly to minimize inconvenience and get you back on the road in no...

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What Does My Computerized Engine Analysis (Check Engine Light) Mean?

The Check engine light is just one of many useful features installed on almost every car dashboard that signifies a problem with your vehicle. It usually comes without the driver expecting it and can cause panic, thinking that something is serious wrong with your car. Although there are many warning lights located on your vehicle, the check engine light is perhaps the vaguest because it can be related to a few different problems. 4 Common Reasons For the Check Engine Light – Loose Gas Cap One reason that your check engine light might be coming on is because of a loose gas cap on your vehicle. If you’ve recently filled up with gas, check to see if you completely closed off the gas cap; if so, you may want to consider buying a new cap and seeing if that alleviates the problem. – Spark Plugs The spark plugs are what allow your engine to ignite the gasoline in your car and power the pistons. Spark plugs should be periodically changed out once every 30,000-40,000 miles. – Oxygen Sensor An oxygen sensor is installed in every vehicle and monitors how much gasoline has gone unburned to regulate gas mileage and how much gasoline is being injected in the engine. Sometimes these sensors need replacement or repair. – Catalytic Convertor The catalytic convertor converts all the carbon monoxide produced by your vehicle into less harmful chemicals and helps regulate gas mileage. Diagnosing The Problem The easiest way to find out what’s wrong with your car and fix the root cause of the problem is to bring your car in so that we can hook it up to our computerized system. We can service all makes and models, and in addition to the standard OBD II OnBoard Diagnostic Software that we run, we offer specialized factory software for BMW, Mercedes, Porsche and all Volkswagen Audi Group (including: Audi, Bentley, VW & Lamborghini). This means that when your Check Engine or Service Engine Soon Light comes on, we have the technology and know how to properly diagnose & repair your vehicle for optimum performance & gas mileage....

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Are You In Need Of Towing Services?

If you’re stuck on the side of the road or you’re just trying to get your broken down vehicle to the closest repair shop, you need to be careful of which tow company you choose to hire. Hiring a tow truck company is an important choice and should involve a certain degree of trust and value so that you know you are putting your vehicle in the right hands. Different tow truck companies price their services based on a few different business models. The most common is to charge a flat rate for the first several miles; for example, $100 for the first 7 miles. After that initial 7 miles, you’ll then be charged a few dollars for every mile after that. If you are trying to free a vehicle that is stuck in the mud or sand, you could find yourself paying even more for a tow truck to wench your vehicle free. In addition to thinking about costs, you want to make sure that towing your vehicle isn’t going to cause any more damage that might have already occurred. By allowing someone to tow your vehicle you want that individual to have experience so to minimize the risk of damage and get your vehicle to the final destination safely. If you end up hiring a company that doesn’t have a lot of experience just based on cost, you could run into serious problems as a result. For the most reliable and professional service, to bring your vehicle in to our shop, we highly recommend the exclusive services of T&T Towing. T&T Towing is a local company that is quick to do the job and a perfect combination of professional and value. They’ll treat your vehicle like it is their own and ensure the safe transportation of your car from start to finish. To contact T&T Towing directly, please...

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Can You Perform Windshield Repair & Wipers Replacement?

Cracked windshields or worn out wiper blades can create a safety hazard and reduce your visibility on the road. In the event of a rainstorm, these problems could pose a serious risk to you and the occupants inside the vehicle. Fortunately both windshield replacement wiper blade replacements are relatively simple repair jobs and in some cases, a cracked windshield might even be covered by your insurance company. In the event that the chip or crack in the windshield is small enough, it might not require a complete replacement. Using a special resin, these small imperfections can be filled so that they aren’t noticeable and so that they also don’t run the risk of creating even more damage to the windshield; however, if you don’t repair the chip right away, the vibrations of the car can cause the chip to expand and cause even greater damage to the windshield. For large cracks or gashes in the windshield caused by an accident or by flying debris, windshield replacement might be required. Trained professionals will remove the old windshield and make sure that there are no small glass particles left behind. Then, the new windshield will be installed and sealed in place. Wiper blades or problems with the wiper arm can be repaired or replaced by matching up the new blade with the vehicle model. The size of the windshield and visible area is different from vehicle to vehicle so windshield blades are made in different lengths and sizes. If you require either service, the first thing to do is to check in with your auto insurance provider and to determine if you are covered; from there we can arrange the repair or replacement based on your method of payment. We also stock all makes and models of windshield wiper blades, and if we don’t have it immediately we can have it shipped to our store the same day....

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Do I Need Emissions Testing & Certified Emissions Repair?

State and national laws require that all vehicles meet certain emissions requirements to drive on public roads. If your car doesn’t meet these requirements, you could be denied your vehicle licensing when you go to renew the tags. If your worried about your vehicle or have previously failed your emissions testing, now might be the perfect time to have your car tested–or retested–for emissions and perform a certified emissions repair if necessary. Cars can fail an emissions test for many different reasons, but below are some of the most common culprits associated with this problem: Broken Oxygen Sensor An oxygen sensor measures how much oxygen is being mixed together with the exhaust gas. This will cause your vehicle to give off a higher level of emissions than it should and could hurt your car’s performance. Underperforming Evaporative Emission Control System The evaporative emission control system takes all of the harmful toxins produced by the engine and gets rid of it perform those toxins are allowed to get into the atmosphere. Faulty Fuel Meter Problems with the car’s fuel meter can be caused by the electronic control system and can cause the car to fail the emissions test. Fuel In The Oil If fuel is allowed to enter into the oil container this could cause your vehicle to produce additional emissions. Symptoms of this problem usually have to do with white smoke coming out of the exhaust pipe or gasoline smells coming from the engine as it is burned away. Regardless of what’s causing the problem with your vehicle, we can fix it. We perform all emissions testing in accordance with the Virginia Department of Environmental Quality Air Check Program, and are Certified Emissions Repair Facility. Bring your car in today so that we can perform repairs and make sure that you’re vehicle is road legal....

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